Author: Teleraininc

Every health care organization must provide resources for their subscribers to answer a wide range of questions, or send reminders for appointments and prescription refills. Being able to answer calls... Read More

Expectations of an increasingly demanding customer base along with deregulation are requiring utilities to upgrade their contact center infrastructure. Many customers assume that agents at utilities must have some knowledge... Read More

CIOs and IT management are making the use of the cloud contact center and IVR on-demand solutions to maintain or upgrade legacy systems on a humble budget. However, when it... Read More

Successful collections operations require a well-rounded feature set for your contact center. Though other vendors might come close, few can match all the features we deliver in a single integrated... Read More

Contact center management balance factors such as cost, efficiency, staff morale and attrition, call quality, customer satisfaction and revenue. KruptoConnect Contact Solution enables managers with the tools necessary to excel... Read More

Insurance | Cloud Contact Center Platform | Telerain

Telerain provide you all-in-one platform, you connect to policies, billing, claims, and content management solutions that improve communications. Insurance has become an increasingly price-competitive environment in which barriers to entry... Read More

Get ready to revolutionize your business with suite of technologies – AI, Deep Learning, Self-service portal, quality management, agent performance management, real time monitoring and many more. KruptoConnect Cloud solutions... Read More

Get ready to revolutionize your business with suite of technologies – AI, Deep Learning, Self-service portal, quality management, agent performance management, real time monitoring and many more. KruptoConnect Cloud solutions... Read More

Opportunities are global, encouraging organizations of all types to look beyond local borders and current markets to sell and support products and services. International expansion however introduces a new set... Read More

The tech companies now-a-days are open to work from home culture for their agents as it benefits both the employers and the employees. The benefits, such as increased cost efficiency,... Read More